AJ
Aubrey J

1 reviews | Active since Nov 2015

02 Nov 2015, 04:11

discrepancies in auto mark certificate

This vehicle is a safety risk to me and the public. Above retailer refuse to fix the vehicle within the warranty period. The vehicle had no brakes, no spare wheel, whereby Mr van der Merwe said to me the he is not Obliged to give me a road worthy spare wheel, rust is visible all over vehicle, some body parts were missing and **********ly tried to swindle money for a service warrenty which the vehicle had. They refuse to change the bank contract after just paying the money of the warranty into the bank account and now I must pay interest on money that was paid back. Approach the bank and they point blank refuse to change the contract. I must pay interest on something that I dont have.<br> Approach AA to access the vehicle and it was classified as a highly dangerous risk vehicle and thats not corresponding with the dealers safety checks.<br> Then approach a mediator to resolve the matter and Barlow world completely ignored the mediator.<br> Barlow world said I must take the matter to the ombudsman, only to find out that they new the ombudsman has a backlog of work for 2 to 3 years. Its ckearly visible that Barlow world has gone through these ********** sales in the past.

0
Replies (1)
NMI
NMI's reply05 Nov 2015, 09:00
Official
Hello AubreyJacobs,

Barloworld Motor Retail has received your complaint and it has been forwarded to the relevant management.

Regards
Barloworld Motor Retail