1 reviews | Active since Apr 2015
Disastrous service at Jeep Umhlanga
<p>I bought a beautiful Jeep Wrangler from the Jeep at Umhlanga Durban 2 years ago and now I live to regret it. In the past 3-4 months, my car has been in and out of that dealership with minor issues to be solved. I have been without my car for almost 3 months now (they did provide me with a loan car). I sent the Jeep in to have the brakes checked out because it didn't feel like they replaced them after the last service. It came back with a torn leather seat! I sent it in to have the door hinges sorted out because they were rusting, and the car comes back with a deep scratch on the bumper and the paintwork on the car's body had those circular minute scratches caused by washing a car without removing dust. The service consultant even tried to convince me that the car had those scratches when I brought it in. But luckily, the panel beaters took pictures on arrival. It's now almost August. My car is still not back. And I seriously don't know what else to do because I have been hounding NMI DSM to speed up the process with no success. Now I want to sell the car and I can't do that if the car is still sitting at the dealership. The car seems to have the same issues as it did when I sent it in. Please help!</p>
