Damaged Vehicle

<p>Hi, </p> <p> </p> <p>I took my Ford Ranger Wildtrak in for a Service early December 2016 at Barloworld Ford Tygervalley. When I received a call to collect my vehicle, I went to the branch to see that the bakkie was nog properly cleaned. <br />On further inspection I noticed I had damage to the Armadillo Sliding Lid on the back. Obviously I was not happy with the results. I spoke to the manager and they swore it was not their mistake which was not true. I brought in the vehicle with no marks on it. I told the manager that the bakkie had no marks and I have photos to prove it which was taken the morning before service. Besides that, the armadillo was locked and it seems like something was thrown ontop of the lid causing scratches and the alluminum to fold over. <br /><br />After a long dabate on who's fault the damage was, the manager agreed to fix the armadillo on their cost early Jan 2017. <br />I have contacted the branch a couple of times and I get the same message: a consultant or manager will phone you back shortly to shedule an appointment. <br /><br />Its the second week in Feb and no one has called me again. <br /><br />Needless to say, I am very upset and dissapointed with their service adn wont be going back there again. <br /><br />Thanx</p>