AJ
Arrie J

1 reviews | Active since Apr 2012

09 Nov 2019, 11:45

Barloworld Toyota Menlyn is the worst Toyota branch!

Barloworld toyota menlyn is really the worst in the business. On this day, 09 November 2019 I went there hoping that they will quickly check if my rear drum brakes on my touring Quantum vehicle are still good. I was told that they are short staffed and can't help me. I must book an apointment for Monday??? Seriousely guys, I have 4 x Toyota Quantums in my fleet and provide transport to overseas clients, so vehicles must be top notch and I only fit factory genuine Toyota parts. Why must I make a booking for something that takes literally 10 minutes to check.

When I asked to speak with the service manager, I was told he is not in , dealer principal..not in today. There was no manager of any department available.

I then went straight to HIQ menlyn, they immediately assisted me and checked the brakes.

Lets say I was a walk in client with a bag full of cash wanting to buy a vehicle...I will leave the rest for you to figure out.

0
Replies (1)
NMI
NMI's reply11 Nov 2019, 14:41
Official
Good day,

We have received your review and it has been forwarded to the relevant management for attention. 


Regards.
Barloworld Motor Retail