MV
Marvin V

1 reviews | Active since Oct 2010

30 Jan 2015, 10:14

Barloworld Toyota Centurion

I purchased a demo vehicle from Barlow World Centurion, the vehicle was due for its 20000km service. <br> <br> I get to dealership for my service and to my surprise the vehicle had missed its 10000km service which means the vehicle was sold to me without FSH even though I was told the vehicle had FSH. This contradicts the Automark policy around FSH.<br> <br> The vehicle also has a 10000km inspection stamp on the book meaning it was falsely stamped cause if an inspection was done at 10000km why wasn't the service done. <br> <br> If a vehicle misses its service I know the warranty is forfeited, I have just spent 500k on vehicle that doesn't have a service history, I need urgent attention or else this is going to the media. This is also going to affect the re-sale of my vehicle.<br> <br> The dealership admitted that it was an error from their side and they tell me my warranty wont be affected. I have no guarantees. <br> <br> I need urgent attention to the matter.<br>

0
Replies (1)
NMI
NMI's reply02 Feb 2015, 12:47
Official
Hello marvinv,

Barloworld Motor Retail has received your complaint and it has been forwarded to the relevant management.

Regards
Barloworld Motor Retail