1 reviews | Active since May 2016

13 Mar 2015, 15:47

Barloworld Motors SUPER unprofessional Service

I buy and sell vehicles at auction. I recently bought a Nissan Qashqai Visia 2011. I received a call from Raymond Harper from Barloworld Motors. He asked about the vehicle as he said they are interested in buying it as stock. <br> <br> I played open cards and explained where the vehicle came from. I gave him as much accurate information as possible. I specifically said it's a Visia. I was then asked to take the vehicle to Randburg for them to inspect. They physically inspected the vehicle and said they want to buy it. I was then told I HAVE to register the vehicle in my own name before they can buy it. <br> <br> I had to stand in a queue at the licensing department for almost 5 hours and it cost me R450. (Usually the vehicle is registered directly to the buyer).<br> <br> After I sent the Natis to them in my name, Raymond Harper asked an admin guy to let me know that they won't take the vehicle as it's a Visia, not an Acenta. I have told Raymond this and they inspected the vehicle in person.<br> <br> During this time, I have spoken to a couple of people at the dealership. I was promised call backs I never got more than once. Utterly unprofessional service... I am VERY dissapointed in Barloworld Motors....

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Replies (1)
NMI
NMI's reply16 Mar 2015, 15:52
Official
Hello BigMistake,

Barloworld Motor Retail has received your complaint and it has been forwarded to the relevant management.

Regards
Barloworld Motor Retail