Bad Attitude & Price Increase

Friday 5/6/2015 sent my Toyota Yaris in for 150 000km Service. <br> when came time to pay there was a misunderstanding regarding the price. I Spoke to the consultant who discussed the matter with the Dealer Principal, he agreed to reduce the price with R188.1 including VAT. The consultant went to organise the credit and came back with Crystal Morgensteen. She arrived with an attitude and proceeded to tell me why she could not put through the credit. she said the DP did not understand the system and she could not help me. She not only had a bad attitude, but refused to help me. I left angry and very disappointed in her attitude and inability to help me. Other than this horrible incident with Crystal Morgensteen I was happy with the service I received.