ABSYMAL SERVICE FROM HAVAL UMHLANGA

Absolutely appalled by the repairs center and their service! Purchased a new vehicle through the Uhmlanga branch. After just over three months of owning the vehicle there was an issue with the gear box and clutch.

The technician initially diagnosed the problem as a pilot bearing which fell under warranty - I was then informed after bringing it in for a SECOND time that it was the clutch bearing and would need to pay an exuberant amount to replace a new part . I was told that it was due to my driving - despite having less than 30k on the clock and being a new vehicle.

After over a week of back and fourth the service center agreed to repair/replace the part at their cost. I was without a vehicle for three days whilst the repairs were done. I received the vehicle back, and the very next day the same issues were present.

I was told the service had been done and that the technicians would need to reassess the vehicle to find out what is wrong.

How is their service center so *********** that they cannot repair an issue THEY diagnosed and tried to get me to pay for?

I am back to not having a vehicle due to their ineptitude.