NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Barefeet SA
How is Barefeet SA rated on Hellopeter?
Hellopeter has tracked Barefeet SA across 7 reviews. Barefeet SA hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Barefeet SA? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
Terrible service: Dragged on since July with false promises and no refund!
I am extremely disappointed with Barefeet SA. I started a replacement process with them at the beginning of July for Order #10290 (Value: R1119). All I wanted was a size bigger, they assured me that this is definitely possible and that I just have to send the shoes back on my own account, which I did. (R210 later...) Every single time I followed up, I was repeatedly **** to and told that my item was "on its way." Last week, nearly two months later, they finally admitted the item was actually out of stock and would take another 3 weeks. I immediately asked for a refund instead. They told me that the refund would be processed by the end of this week. It is now Friday, and I have received absolutely no money and zero communication. I tried to phone now, someone answered and asked for my order number, 10seconds later, the call dropped and now I can't get through to them again... They have held onto my money since July with nothing to show for it but broken promises. The product was great, but customer service needs a serious upgrade!
1 reviews | Active since Aug 2026
Terrible service: Dragged on since July with false promises and no refund!
I am extremely disappointed with Barefeet SA. I started a replacement process with them at the beginning of July for Order #10290 (Value: R1119). All I wanted was a size bigger, they assured me that this is definitely possible and that I just have to send the shoes back on my own account, which I did. (R210 later...) Every single time I followed up, I was repeatedly **** to and told that my item was "on its way." Last week, nearly two months later, they finally admitted the item was actually out of stock and would take another 3 weeks. I immediately asked for a refund instead. They told me that the refund would be processed by the end of this week. It is now Friday, and I have received absolutely no money and zero communication. I tried to phone now, someone answered and asked for my order number, 10seconds later, the call dropped and now I can't get through to them again... They have held onto my money since July with nothing to show for it but broken promises. The product was great, but customer service needs a serious upgrade!
1 reviews | Active since May 2026
I find it notable th...
I find it notable that they do not have a review section of their website.
1 reviews | Active since May 2026
I find it notable th...
I find it notable that they do not have a review section of their website.
1 reviews | Active since Mar 2013
Counterfeit goods.
Bought an Owala bottle from them. But only realized after a few weeks that the bottle is ****. Wasn’t suspecting anything as the price is only a little less than other retailers, website looked good and they even accept Payflex.
1 reviews | Active since Mar 2013
Counterfeit goods.
Bought an Owala bottle from them. But only realized after a few weeks that the bottle is ****. Wasn’t suspecting anything as the price is only a little less than other retailers, website looked good and they even accept Payflex.