Unacceptable Customer Service

Pretty shocking service. I went for a copper coil insertion yesterday. There was no way for me to predict that I would have a bad reaction and no way for me to cancel my laser appointment within the 24 hour cancellation policy. After speaking to Anchelle Haarhoff, Lizelle Jacobs and co-owner Marnie Green to explain the situation in full detail they are forcing me to make my appointment today or else I will have to pay for the session. I tried to get Marnie Greene's contact number in order to phone her to sort this out and I was refused.<br> <br> The most basic human decency would have gone a very long way here to grant one of your loyal customers the common curtesy of extending an appointment by one day for a situation that was completely out of their control.<br> Pretty spectacular way of celebrating International Womens Day, ladies.