worst service ever
<p>Ordered a birthday special at the store in westville garage. The attendant Ayanda was not polite at all. Not courteous and rude. Waited almost 10mins whilst he grilled and answered the phone. People came after me yet got their food bfore mine. I saw their ticket nos. I waited almost 45mins forbmy food and it was still not how I asked them to prepare it. Such pathetic service. No order and staff once again seem to do their own thing. Wont be gng here again.</p>
Good Afternoon Jeremy,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813
Good Afternoon Jeremy,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813
I recieved a call from a lady who said she would speak to her manager to replace the meal, however I did not get a call back.
I recieved a call from a lady who said she would speak to her manager to replace the meal, however I did not get a call back.