RS
Roxanne S

1 reviews | Active since Nov 2016

01 Nov 2016, 10:06

Worst Service

<p>i ordered food at 6.35 , called them at 7.30 still no food , the cashier had the nerve of telling me its on its way , still no food at 8.30. my kids where hungry n crying. Their service is pathetic i will never order food from them again. its the bluff store , rude staff n *****.</p>

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Replies (1)
Barcelos Flame Grilled Chicken
Barcelos Flame Grilled Chicken's reply01 Nov 2016, 11:33
Official

Hello Roxy,

Thank you for taking the time to inform us of your unfortunate experience.

It is only by receiving feedback like yours that we are able to improve on areas which need improvement. Please accept our apology.

One of our Operations Team members have been in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.

We would appreciate your further feedback if possible. Thanking you in advance.

Kind regards

The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813