LM
Letisha M

1 reviews | Active since Nov 2016

26 Nov 2016, 07:41

very poor attention on preperation of food.

<p>Due to it being black Friday, and with all the shopping my family and I bought barcelos... which was a bad choice. The chicken wasn't fully done, the pita bread was the worst as the filling was like just placed on top of it and the cucumber was way more then the chicken and very soggy that we threw it!</p>

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Replies (1)
Barcelos Flame Grilled Chicken
Barcelos Flame Grilled Chicken's reply26 Nov 2016, 08:45
Official

Hello Letisha,

Thank you for taking the time to inform us of your unfortunate experience.

It is only by receiving feedback like yours that we are able to improve on areas which need improvement. Please accept our apology.

One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.

We would appreciate your further feedback if possible. Thanking you in advance.

Kind regards

The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813