1 reviews | Active since May 2017
Unhappy customer
This is the second time I receive bad service with this restaurant especially with the owner of the franchise. The service is disgusting as well as the environment a customer eats in. The bathrooms are completely disgusting, there's no toilet paper and hand sanitizer, the toilets has black grease from the dirt pilng up , the seats to sit and eat are dirty, the cutlery is dirty, if I could get the health and safety department to check the place out I would! Absolutely not recommending the restaurant to anyone... Barcelos, observatory, St Peter's square needs a health and safety inspection ASAP
Good Afternoon,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813
Good Afternoon,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813
