Treat you like a ********

No wonder the shop is so empty. I placed an order at Rads mall Barceloss per telephone and was told the order will be ready in 15 minutes. When I (61 years old) arrived there 25 minutes later with my Jack Russel (14 years) on a lease and walk into the empty store (no clients) all hell broke loose. The lady at the till scream at me NO ANNIMALS NO ANNIMALS .. Even the security run into the shop. I responded don't treat me like a ******** and said that I did not see the sign. There is ways to talk to clients if this is the rule. Even the food was not even ready. In my life I was never so humiliated and turned away and decided NEVER NEVER too use any Barcelos again.