SP
Shantal P

1 reviews | Active since Jan 2019

30 Sept 2022, 11:06

Total disappointment

Due to religion reasons we are currently fasting for a month so my husband and i decided to eat takeout in a long time during our fasting period.We decided to visit the umhlanga barcelos. We ordered a garlic loaf, chips and decided to try the veg burgers repeating ourselves to the cashier who was the manager asking him on veg options. Our food arrived and we bit into and ate a few bites realising that it taste like chicken, we called the manager he who confirmed its chicken instead of veg burgers.We are so disappointed in barcelos and the rate of service. You cant afford to make mistakes like this. We will continue sharing our disappointment with family, friends and social media platforms as this is not on.Staff should be more alert, more competent as we mentioned veg and reasons 4 times to have *********** staff mess up order and give us incorrect food.

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