LC
Lucy C
1 reviews | Active since Feb 2019
14 Feb 2019, 09:30
Sadness, dont go Barcelos Benoni!
the Barcelos employee at the counter promised me nothing more that 15 -20 minutes MAX as she did look back and said lots of chickens on the grill, i paid and when i still sitting in the front asking 35 minutes later where is my food, wow the face that the employee, she said she dont know what went wrong and i had to wait another 5 minutes - DONT PROMISE YOUR CUSTOMERS SOMETHING and then your attitude change when we get upset double the time is not cool - i saw the whole 40 minutes how people came in took and and left why must I wait double the time promised??? this will be the last time i will support Barcelos!
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Replies (1)Barcelos Flame Grilled Chicken's replyOfficial
14 Feb 2019, 09:57Good Morning Lucy,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint will been addressed to your expectation.
Kind regards,
Nico van Lille
The Barcelos Team
www.barcelos.co.za
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint will been addressed to your expectation.
Kind regards,
Nico van Lille
The Barcelos Team
www.barcelos.co.za
Barcelos Flame Grilled Chicken's reply14 Feb 2019, 09:57
Official
Good Morning Lucy,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint will been addressed to your expectation.
Kind regards,
Nico van Lille
The Barcelos Team
www.barcelos.co.za
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint will been addressed to your expectation.
Kind regards,
Nico van Lille
The Barcelos Team
www.barcelos.co.za
