1 reviews | Active since Dec 2017
***eons or chicken ?
We ordered on the17 dec 2017 at 12:51. a family pack which contains a whole chicken but received a ***eon, we took a photo of the chicken and immediately called the store we spoke to Dali buthelezi who said theres nothing she can do about the small chicken. I asked her how can you give me such a small chicken but still charge me for a normal chicken, the breast pieces are smaller then the thighs , it was not enough to feed my family,what deceit, paying more and receiving less, disgusting behavior from Barcelos gem city Phoenix robbing their customers.
Good Afternoon Keith,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813
Good Afternoon Keith,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813