1 reviews | Active since Jan 2014
No regards for customers health and safety
My husband and I went to Barcelos Umhlanga at Aurora Drive, We required sauces as the chicken was not based well. My husband woke up from his seat whilst eating to ask at the front counter for the sauce as none was served when we got our food, so a guy by the name of Tumi looked for one and the cupboards and didn't find any thereafter he asked another customer to give him her one so he could bring it to us. He all this while is not using his mask as it's resting on his chin, with his mouth and nose exposed. I asked him about it and he apologized and put it on. The guy advised that he is the supervisor in charged when we asked for the manager. He brought over the sauces from the other customer without sanitizing it so we told him to sanitize it and bring it back which he did.
Thereafter, whilst serving another old gentleman his food, he doesn't use a mask again and is laughing infront of the customers food whilst talking to the other workers. The customer requested for his money back and left the restaurant.
This behaviour is unacceptable as we are slap bang in the middle of a pandemic.
