Hire staff and train your staff on good customer service

On Monday night at approximately 20:15 I went to the restaurant to order food but to my surprise, the lady working at the front desk by name of Andile told me that they are no longer taking orders. Because I didn’t understand what the reason was, I asked her if it’s because their kitchen is already closed since she said they only close at 9pm. She said it’s only because they’re short staffed and getting too many orders. The manner in which she spoke was just unprofessional, also, I had to call out her name very loudly in order for her to attend to me since she was acting as if I was invisible. Please train your staff on good customer service and hire more staff so that we as customers don’t get inconvenienced. It is not fair that we have to wait for long to get service only to not even get what we came there for just because you guys are short staffed. As for the lady, Andile, she needs a serious attitude adjustment because her attitude towards customers really is sub-par. If anything, you can put her at the back and let her prepare the food so that she doesn’t have to interact with customers at all since she doesn’t seem interested. The 1 star is only because I have to give a star rating, y’all don’t deserve it.