1 reviews | Active since Sept 2009
First Impressions....
<p>Having never had Barcelos before I decided to give them a go as I saw a special that looked quite good. So off I went to Barcelos - Amberfield and bought the Thumbs Up Feast. What a horrible mistake that was!!! </p> <p> </p> <p>When I got home and opened the box is when the fun started. First there was no coleslaw, then I looked at the garlic bread and the butter was not even melted, could not even taste garlic on the bread as well. The chicken was obercooked and dry, for a place that "Specialise" in chicken you surely *****ed that one up.....</p> <p> </p> <p>Phoned the manager to complain and the first 5 minutes of the phone call with the manager was me trying to teach her some manners. </p> <p> </p> <p>This was the first experience with Barcelos and DEFINITELY the last, guess I'll stick with oily KFC from now on, at least I know what I am getting.... </p>
Good Morning Jacques,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813
Good Morning Jacques,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813
