Extreme dissatisfaction with the service

Dear Barcelos Flame Grilled Chicken I am writing to express my extreme dissatisfaction with the service I received at your establishment on 27 February at 19:30. On this occasion, I visited the restaurant located at Meyerton and unfortunately met with Ndondo who refused to take my order. Specifically, Ndondo refused to take my order claiming that they are no longer taking orders because they have a plenty of orders in the que and they are about to close the restaurant at 20:00. To my surprise the restaurant was not busy because there was one family dining, and they have finished their supper and one client waiting for her order I left the restaurant waited outside wanting to see who is going to collect the order’s that she was referring to. I waited outside the restaurant and left at 20: 00 but no one came to collect the orders that she was referring to, instead one client came at 19:50 and they said that they are closed for the night, so he left too. There are plenty of people who are unemployed and wholeheartedly looking for a job clearly Ndondo does not want to work all she does is to lie to clients, she does not want to work. As a loyal customer, I have always appreciated the quality of service provided by Barcelos However, this recent incident has seriously undermined my confidence in your establishment. To resolve this issue, I would like to request you urgently attend to this matter and provide feedback. Please contact me at *** or *** discuss this matter further.

Warm regards,