1 reviews | Active since Mar 2016
Burnt Chicken!
I recently purchased a whole chicken from gateway barcelos and the chicken was burnt.... I called the manager by the name of Lynn and she advised that she will call me back it's now days that I haven't heard from her. Very poor service from staff and manager! I would like the owner to contact me going forward!!!
Good Morning Dayalan,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813
Good Morning Dayalan,
Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813