1 reviews | Active since Oct 2016
Biggest disappointment
<p>SO disappointed in Barcelos. Went to the Monte Casino branch tonight for take away's and ordered a quarter chicken with chips, a buddy and specifically asked for a Portuguese roll instead of a garlic roll. When I got home I discovered that a) I had been given a garlic roll and b) the piece of chicken was smaller than the roll! My boyfriend ordered a chicken burger (hot flavor) and there was no spice in it at all. Never wasting my money on that again. </p>
Hello Hannah
Thank you for taking the time to inform us of your unfortunate experience.
It is only by receiving feedback like yours that we are able to improve on areas which need improvement. Please accept our apology. We have also had technical difficulty on our side with the Hello Peter web page hence the delayed response.
One of our Operations Team members have been trying to make contact with you but have not been successful thus far. We will however continue our efforts to reach you.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813
Hello Hannah
Thank you for taking the time to inform us of your unfortunate experience.
It is only by receiving feedback like yours that we are able to improve on areas which need improvement. Please accept our apology. We have also had technical difficulty on our side with the Hello Peter web page hence the delayed response.
One of our Operations Team members have been trying to make contact with you but have not been successful thus far. We will however continue our efforts to reach you.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813