Barcelos Mount Edgecombe

Barcelos Mount Edgecombe. This is the second time this has happened to me. The first time I placed an order at 16:15 for a pick up at 18:00. When we arrived there they hadn't processed the order and was waiting for payment. No one informed Mr that they couldn't prepare the order until they get payment. And then again today (26/10/2018) I placed an order at 18:03 for a pick up at 20:00. I was assured by the gentian that took my order that the order would be ready since I told him I don't want a repeat performance of what happened the last time. My mum arrived at the store around 20:15 and again the order was not processed or prepared! It's downright infuriating since I'm placing the order way in advance expecting to just pick up my food. The staff has such pathetic attitudes its unbelievable! They are so unhelpful!