barcelos grey owl
<p>good day,</p> <p> </p> <p>I called Barcelos before 11:00 to order food . The lady that assisted me is Elsie. Two hours after placing an order i'm still waiting for the driver to get here while busy calling Elsie and she's convicncing me that the driver is on the way. This is not the first time the store has done this to me. Elsie first told my colleague that the driver has resigned but she'll make a plan to get the food here, she's telling us this as if it's our problem. They must let us know if they don't want to deliver and stop making empty promises.</p>
Hello Kgothatso,
Thank you for taking the time to inform us of your unfortunate experience.
It is only by receiving feedback like yours that we are able to improve on areas which need improvement. Please accept our apology.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813
Hello Kgothatso,
Thank you for taking the time to inform us of your unfortunate experience.
It is only by receiving feedback like yours that we are able to improve on areas which need improvement. Please accept our apology.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible. Thanking you in advance.
Kind regards
The Barcelos Team
www.barcelos.co.za
Customer Care SMS Line - SMS "Barcelos" & your comments to 34813