LM
Livhuwani M

1 reviews | Active since May 2018

28 May 2018, 08:37

Barcelos Centurion is the worst

I called and placed an order with Barcelos Centurion (Jean Ave) and they gave me the wrong flavours, the garlic bread was total garbage and they gave me old fries and wedges. I called back multiple times and no one answered. Called again later in the evening and the guy said he was the owner and he simply apologized and did not even attempt to resolve my issue. It's as though they do not even care and only focus on their bottom line. Never going back there again.

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Replies (1)
Barcelos Flame Grilled Chicken
Barcelos Flame Grilled Chicken's reply28 May 2018, 09:04
Official

Good Morning Livhuwani,


Thank you for taking the time to inform us of your unfortunate experience.
One of our Operations Team members will be in contact with you and the Franchisee and we trust that your complaint has been addressed to your expectation.
We would appreciate your further feedback if possible, can you please provide us with your contact number. Thanking you in advance.
Kind regards


The Barcelos Team
www.barcelos.co.za