MD
Mthobisi D
1 reviews | Active since Jul 2022
25 Nov 2025, 11:40
My account on hold for no valid reason
Worst bank ever.
My bank zero account was put on HOLD since the start of November. For no valid reason whatsoever.
I have money in my account that I need to use urgently.
I am now being ignored by the customer service team.
All I am asking now is for you guys to release my money so I may part ways with your bank. Clearly I made a wrong decision by joining your bank.
Helpful (0)
Replies (3)0
Replies (3)MD
Mthobisi D's updateReviewer Update
25 Nov 2025, 11:41Clearly, you do not value your customers enough.
MD
Mthobisi D's update25 Nov 2025, 11:41
Reviewer Update
Clearly, you do not value your customers enough.
MD
Mthobisi D's updateReviewer Update
26 Nov 2025, 13:24Possibly the worst service ever.
If you are planning to use bank zero as your bank, please sqve yourself the trouble. This bank is the worst. The customer service is terrible. Everything about this bank screams WORSE!
I DON'T KNOW HOW MANY DAYS IT'S BEEN, BEING IGNORED ON EMAILS.
THEY LOCKED MY MONEY FOR NO VALID REASON & NOW THEY ARE IGNORING ME!
If you are planning to use bank zero as your bank, please sqve yourself the trouble. This bank is the worst. The customer service is terrible. Everything about this bank screams WORSE!
I DON'T KNOW HOW MANY DAYS IT'S BEEN, BEING IGNORED ON EMAILS.
THEY LOCKED MY MONEY FOR NO VALID REASON & NOW THEY ARE IGNORING ME!
MD
Mthobisi D's update26 Nov 2025, 13:24
Reviewer Update
Possibly the worst service ever.
If you are planning to use bank zero as your bank, please sqve yourself the trouble. This bank is the worst. The customer service is terrible. Everything about this bank screams WORSE!
I DON'T KNOW HOW MANY DAYS IT'S BEEN, BEING IGNORED ON EMAILS.
THEY LOCKED MY MONEY FOR NO VALID REASON & NOW THEY ARE IGNORING ME!
If you are planning to use bank zero as your bank, please sqve yourself the trouble. This bank is the worst. The customer service is terrible. Everything about this bank screams WORSE!
I DON'T KNOW HOW MANY DAYS IT'S BEEN, BEING IGNORED ON EMAILS.
THEY LOCKED MY MONEY FOR NO VALID REASON & NOW THEY ARE IGNORING ME!
Bank Zero's replyOfficial
02 Dec 2025, 14:59Please be advised that banks are obliged to lock an account in specifically defined instances when so requested by another bank. Our customer service team has kept you updated via email.
Bank Zero's reply02 Dec 2025, 14:59
Official
Please be advised that banks are obliged to lock an account in specifically defined instances when so requested by another bank. Our customer service team has kept you updated via email.