Bank Zero is so slow

After submitting all my FICA documents and receiving confirmation that they have been verified, 7 days later, still no business banking account. I thought banking was supposed to get better with these new digital banks.

Instead of approval, I get this: "Hi there,

It seems like your business account application is not yet approved. We have reviewed your submitted documents and found them to be in order. Will advise once approved. -- Kind regards, Pretty | Customer Relationship Manager"