False adverti*****t, ZERO SUPPORT!

Balwin does not give a sh* about any of their clients! For someone working from home, being without internet for a full month has severely affected my livelihood, not to mention being shocked with an email saying my monthly cost is going up with R200pm as I signed up during a promotion. No where was I made aware of the fact that they were running a promotion. I have tried to cancel my service but have to continue paying this increased rate for a service I am not receiving. I have requested multiple call backs but NOTHING! I will have to move to get away from this terrible service!