ME
Maretha E
1 reviews | Active since May 2012
16 Sept 2025, 12:30
Ticket ID 101680 unanswered since 25 August!
I sent an email on 26 August 2025. I got this back: ticket ID 101680. No further correspondence. On Friday, I sent them a WhatsApp: [09/12, 15:12] Maretha: Hi [09/12, 15:12] BackaBuddy: Hi There, Thank you for contacting BackaBuddy. We would love to get back to you as soon as possible. Please could you provide us with your: - Full Name - Email Address - Campaign Link (if available) - A brief description of your query Office Hours: Monday - Friday 8am - 5pm Kind Regards The BackaBuddy Support Team💙 [09/12, 15:13] Maretha: Susanna Margaretha Erichsen M*****E*******@gmail.com I've asked more than a week ago to close my account and pay monies to me [09/12, 15:14] Maretha: And it's not 5pm yet. To this dat NO correspondence from BackaBuddy. Stay away. You won't get anything from then!
Helpful (0)
Replies (7)0
Replies (7)
BackaBuddy's replyOfficial
17 Sept 2025, 17:31Hi Maretha.
Thank you so much for taking our call earlier. We sincerely apologise for the delay and lack of communication you’ve experienced. We understand how important this is to you.Please be assured that your request has now been actioned: your campaign has been closed and unpublished, and your donation refund is currently being processed.Thank you for your patience, and if you need further assistance, please keep in touch with our support team — we’ll prioritise your case until everything is fully resolved.— The BackaBuddy Team
Thank you so much for taking our call earlier. We sincerely apologise for the delay and lack of communication you’ve experienced. We understand how important this is to you.Please be assured that your request has now been actioned: your campaign has been closed and unpublished, and your donation refund is currently being processed.Thank you for your patience, and if you need further assistance, please keep in touch with our support team — we’ll prioritise your case until everything is fully resolved.— The BackaBuddy Team
BackaBuddy's reply17 Sept 2025, 17:31
Official
Hi Maretha.
Thank you so much for taking our call earlier. We sincerely apologise for the delay and lack of communication you’ve experienced. We understand how important this is to you.Please be assured that your request has now been actioned: your campaign has been closed and unpublished, and your donation refund is currently being processed.Thank you for your patience, and if you need further assistance, please keep in touch with our support team — we’ll prioritise your case until everything is fully resolved.— The BackaBuddy Team
Thank you so much for taking our call earlier. We sincerely apologise for the delay and lack of communication you’ve experienced. We understand how important this is to you.Please be assured that your request has now been actioned: your campaign has been closed and unpublished, and your donation refund is currently being processed.Thank you for your patience, and if you need further assistance, please keep in touch with our support team — we’ll prioritise your case until everything is fully resolved.— The BackaBuddy Team
ME
Maretha E's updateReviewer Update
17 Sept 2025, 17:39Thank you
ME
Maretha E's update17 Sept 2025, 17:39
Reviewer Update
Thank you
ME
Maretha E's updateReviewer Update
24 Sept 2025, 16:38Seems like you think if I don't write on HelloPeter.com and that I don't talk to my friends!
You better call me so I can give details as to where to refund her money!
*******!!! R200 must not be a lot to you guys, but for single mother that's blood, sweat and tears!
You better call me so I can give details as to where to refund her money!
*******!!! R200 must not be a lot to you guys, but for single mother that's blood, sweat and tears!
ME
Maretha E's update24 Sept 2025, 16:38
Reviewer Update
Seems like you think if I don't write on HelloPeter.com and that I don't talk to my friends!
You better call me so I can give details as to where to refund her money!
*******!!! R200 must not be a lot to you guys, but for single mother that's blood, sweat and tears!
You better call me so I can give details as to where to refund her money!
*******!!! R200 must not be a lot to you guys, but for single mother that's blood, sweat and tears!
BackaBuddy's replyOfficial
02 Oct 2025, 16:32Hi Maretha,
Please note that your donor still hasn't sent us banking details for the refund and therefore we have not actioned this. If you know the donor personally, please ask her to check her email that we sent requesting banking details.
Please note that your donor still hasn't sent us banking details for the refund and therefore we have not actioned this. If you know the donor personally, please ask her to check her email that we sent requesting banking details.
BackaBuddy's reply02 Oct 2025, 16:32
Official
Hi Maretha,
Please note that your donor still hasn't sent us banking details for the refund and therefore we have not actioned this. If you know the donor personally, please ask her to check her email that we sent requesting banking details.
Please note that your donor still hasn't sent us banking details for the refund and therefore we have not actioned this. If you know the donor personally, please ask her to check her email that we sent requesting banking details.
ME
Maretha E's updateReviewer Update
02 Oct 2025, 16:59Nobody has asked her for her details. That was what Jessica told me on the phone! She actually said she was in contact with my donor. We went back in her phone and emails till Narch of this year. Also checked spam! Nothing from your guys!
ME
Maretha E's update02 Oct 2025, 16:59
Reviewer Update
Nobody has asked her for her details. That was what Jessica told me on the phone! She actually said she was in contact with my donor. We went back in her phone and emails till Narch of this year. Also checked spam! Nothing from your guys!
BackaBuddy's replyOfficial
07 Oct 2025, 16:17Hi Maretha,
We sent the proof of payment to your donor earlier today. Thank you so much for your patience. If you need anything else please let us know.
We sent the proof of payment to your donor earlier today. Thank you so much for your patience. If you need anything else please let us know.
BackaBuddy's reply07 Oct 2025, 16:17
Official
Hi Maretha,
We sent the proof of payment to your donor earlier today. Thank you so much for your patience. If you need anything else please let us know.
We sent the proof of payment to your donor earlier today. Thank you so much for your patience. If you need anything else please let us know.
ME
Maretha E's updateReviewer Update
07 Oct 2025, 16:30Thank you
ME
Maretha E's update07 Oct 2025, 16:30
Reviewer Update
Thank you