CvdM
Cherine van der Merwe
1 reviews | Active since Aug 2022
06 Oct 2025, 10:30
Refusal to Pay Out
I created a campaign, and they are not paying out. Which is theft. I have contacted them on several occasions, but they never get back to me.
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BackaBuddy's replyOfficial
07 Oct 2025, 16:19Hi Cherine,
Thank you so much for raising this. We are busy working on a resolution asap. We think the delay may have come in when the campaign was changed from a Blue-Tick to a self-managed, however we have now re-verified, and the campaign should be paid out shortly. We are very sorry for the delay, and we thank you for the all the patience you have had with us to get this sorted for you. We will follow up with a call to you once finance has processed this for you.
Best wishes,
The BackaBuddy Team
Thank you so much for raising this. We are busy working on a resolution asap. We think the delay may have come in when the campaign was changed from a Blue-Tick to a self-managed, however we have now re-verified, and the campaign should be paid out shortly. We are very sorry for the delay, and we thank you for the all the patience you have had with us to get this sorted for you. We will follow up with a call to you once finance has processed this for you.
Best wishes,
The BackaBuddy Team
BackaBuddy's reply07 Oct 2025, 16:19
Official
Hi Cherine,
Thank you so much for raising this. We are busy working on a resolution asap. We think the delay may have come in when the campaign was changed from a Blue-Tick to a self-managed, however we have now re-verified, and the campaign should be paid out shortly. We are very sorry for the delay, and we thank you for the all the patience you have had with us to get this sorted for you. We will follow up with a call to you once finance has processed this for you.
Best wishes,
The BackaBuddy Team
Thank you so much for raising this. We are busy working on a resolution asap. We think the delay may have come in when the campaign was changed from a Blue-Tick to a self-managed, however we have now re-verified, and the campaign should be paid out shortly. We are very sorry for the delay, and we thank you for the all the patience you have had with us to get this sorted for you. We will follow up with a call to you once finance has processed this for you.
Best wishes,
The BackaBuddy Team