KJ
Keith J

1 reviews | Active since Mar 2009

18 Aug 2025, 08:55

No reponse from support

I have emailed and emailed and am not getting any response from anyone, now I cannot even get into my campaign

0
Replies (4)
BackaBuddy
BackaBuddy's reply18 Aug 2025, 11:59
Official
Hi Keith — we’re really sorry for the frustration and the delay in response to your query. Your feedback matters to us.
We’ve had a delay in our ticket queue, but your campaign manager, Carly, has reached out with a clear list of the verification documents we need to complete your checks.
We appreciate you taking our call and will keep you posted on the updates from our tech team in regard to your login issue.
Thank you for your patience, and again, our sincere apologies for the delay — we’re on it and will get you back into your campaign as quickly as possible.
— The BackaBuddy Team

Best regards,

KJ
Keith J's update18 Aug 2025, 12:25
Reviewer Update
Thank you for the response much appreciated
KJ
Keith J's update18 Aug 2025, 12:29
Reviewer Update
Thank you for the response much appreciated still gaving a problem accessing the site though
BackaBuddy
BackaBuddy's reply18 Aug 2025, 13:37
Official
Hi Keith, 

I will update you as soon as our platform tech glitches are sorted. Please stand by for our call. 
Your patience is much appreciated.

Best regards,