AA
Arshad A

1 reviews | Active since May 2015

18 Sept 2025, 16:14

EXTREME WARNING: AVOID BACKABUDDY AT ALL COSTS

🚨 EXTREME WARNING: AVOID BACKABUDDY AT ALL COSTS 🚨

We opened an account with BackaBuddy, and it has been a nightmare. Once they have your money, you will NOT get it back.

My wife has been trying for weeks to get a response and a refund. She has sent multiple emails, followed every process they claim to have, and even tried alternative ways of reaching them. Nothing. No replies. No calls back. Total silence.

Refunds are not just “slow” — they are nonexistent. BackaBuddy makes it physically impossible to get your money back. They create barriers to communication, ignore correspondence, and give you absolutely no way to resolve the issue.

This is not just poor service — it feels deliberate, deceptive, and designed to trap your funds.

⚠️ Do not trust them. Do not give them your money. Do not get caught in the same trap. Stay as far away from BackaBuddy as you possibly can.

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Replies (1)
BackaBuddy
BackaBuddy's reply22 Sept 2025, 15:49
Official
Hi Arshad, Thank you for taking the time to share your concerns. We’re truly sorry to hear about the frustration you and your wife have experienced. We want to reassure you that this is not the experience we strive to provide and that your case has been addressed. We have already reached out to the campaign creator, and as soon as the funds reflect in Bruce’s account, he will be repaying Asma’s donation directly. We understand how stressful waiting can be, and we appreciate your patience as we work with all parties to ensure this matter is resolved. Please know there has been ongoing communication on our side with the campaign creator, and we remain committed to assisting until the refund is completed. Kind regards, the BackaBuddy team

Best regards,