RP
Ralph P

1 reviews | Active since Apr 2023

11 Jun 2025, 16:57

Concerned Donator

I made a donation to a campaine. It is know two days, nearly 3 days later and the donation still does'nt reflect on the campaine. I wrote some email and made two phone calls but the issue is still not resolved. I also send proof of payment!! Nobody is comming back to me and i warned the Lady who assisted me that if I don't get any feedback by today, that I will report it to Hello Peter.

0
Replies (2)
RP
Ralph P's update12 Jun 2025, 09:31
Reviewer Update
My problem was solved today. Thank you Tessa
BackaBuddy
BackaBuddy's reply19 Jun 2025, 11:16
Official
Dear Ralph,

Thank you for reaching out, and we sincerely apologise for the delay and any frustration caused. We understand how concerning it must have been not to see your donation reflect immediately on the campaign.

We’re pleased to confirm that your issue has since been resolved, and we truly appreciate your patience and persistence while our team worked on it. Your support means a great deal to us and to the campaign you're backing.

If there's anything else we can assist you with, please don’t hesitate to get in touch.

Best regards,