GB
Grahame B
1 reviews | Active since Jun 2019
06 Oct 2025, 14:52
Backabuddy personal experience
Backabuddy campaign app is okay but a bit confusing. Not enough personal support on creating a great campaign. Verification process delays due to no sharing of status until I called the helpline. Payout delayed for some reason, this should be a lot quicker.
Helpful (0)
Replies (1)0
Replies (1)
BackaBuddy's replyOfficial
07 Oct 2025, 10:34Hi Grahame,
Thank you for the honest review and for taking our call this morning. We’re sorry the setup felt confusing and that you had to phone in to get verification and payout updates. We’ve shared an email with quick marketing tips and a simple checklist to help you strengthen your campaign right away. We are glad that you have received the donations received so far and we hope that, with some help of the resources we sent you, you are able to raise more. Our team works hard to move every campaign forward as quickly as possible, and your feedback helps us improve clearer in-app guidance and proactive status alerts. If you need anything else, please just reply to our email and we would be happy to assist where we can:)
Best wishes,
The BackaBuddy Team
Thank you for the honest review and for taking our call this morning. We’re sorry the setup felt confusing and that you had to phone in to get verification and payout updates. We’ve shared an email with quick marketing tips and a simple checklist to help you strengthen your campaign right away. We are glad that you have received the donations received so far and we hope that, with some help of the resources we sent you, you are able to raise more. Our team works hard to move every campaign forward as quickly as possible, and your feedback helps us improve clearer in-app guidance and proactive status alerts. If you need anything else, please just reply to our email and we would be happy to assist where we can:)
Best wishes,
The BackaBuddy Team
Best regards,
BackaBuddy's reply07 Oct 2025, 10:34
Official
Hi Grahame,
Thank you for the honest review and for taking our call this morning. We’re sorry the setup felt confusing and that you had to phone in to get verification and payout updates. We’ve shared an email with quick marketing tips and a simple checklist to help you strengthen your campaign right away. We are glad that you have received the donations received so far and we hope that, with some help of the resources we sent you, you are able to raise more. Our team works hard to move every campaign forward as quickly as possible, and your feedback helps us improve clearer in-app guidance and proactive status alerts. If you need anything else, please just reply to our email and we would be happy to assist where we can:)
Best wishes,
The BackaBuddy Team
Thank you for the honest review and for taking our call this morning. We’re sorry the setup felt confusing and that you had to phone in to get verification and payout updates. We’ve shared an email with quick marketing tips and a simple checklist to help you strengthen your campaign right away. We are glad that you have received the donations received so far and we hope that, with some help of the resources we sent you, you are able to raise more. Our team works hard to move every campaign forward as quickly as possible, and your feedback helps us improve clearer in-app guidance and proactive status alerts. If you need anything else, please just reply to our email and we would be happy to assist where we can:)
Best wishes,
The BackaBuddy Team
Best regards,