CB
Christiaan B

1 reviews | Active since Oct 2022

23 Nov 2023, 11:56

BackaBuddy is 5-star

Their system is very user-friendly, easy to navigate, and treat donors with respect and exemplary gratitude. Their customer service is exemplary, even when I once lost my cool - due to my own misunderstanding - they kept their cool and responded to me with utmost courtesy.

I see someone had a bad experience with payout of the collected donations. I'm not at that stage yet, but will report if I have a less than positive experience.

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Replies (1)
BackaBuddy
BackaBuddy's reply23 Nov 2023, 12:54
Official
Dear Christiaan. Thank you for your kind words! We're thrilled that you found our system and customer service to be top-notch. Our team is dedicated to providing excellent support, even during challenging moments. Your satisfaction is our priority, and we're glad we could address your concerns courteously. If you ever need further assistance or have any questions, please feel free to reach out. Kind regards