MF
Megan F
1 reviews | Active since Dec 2024
04 Dec 2024, 12:58
AVOID
I had a terrible experience with BackaBuddy. I donated to a campaign, and the money was deducted from my account. However, the next day, I received an email stating that the donation wasn’t completed. The funds never went to the campaign, and the money is still missing from my account. Despite reaching out, I haven’t received any response from BackaBuddy.
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BackaBuddy's replyOfficial
04 Dec 2024, 19:47Hi Megan, we deeply regret the frustration and inconvenience this situation has caused. It appears the donation is currently pending in our system, and our IT team is actively working to resolve it. We truly value your support and patience during this time. Please don’t hesitate to reach out if there’s anything further we can do to assist. Kind regards
Best regards,
BackaBuddy's reply04 Dec 2024, 19:47
Official
Hi Megan, we deeply regret the frustration and inconvenience this situation has caused. It appears the donation is currently pending in our system, and our IT team is actively working to resolve it. We truly value your support and patience during this time. Please don’t hesitate to reach out if there’s anything further we can do to assist. Kind regards
Best regards,