1 reviews | Active since May 2016
Wonderboom Junction
I was at Wonderboom junction the 27th April 2016. I asked for Susan to put a Blue transformer and a black suit spider-man for me away I will come and pay on the 30th April or 1st May 2016. Came there yesterday 30th April, the employees called Susan, she told me "sorry someone put it back on the shelf". Then Susan asked me if I'm mad, I said of course I am. And the security lady keeps putting a baby pamflet in my face, 3 times, I told her I don't even have a baby. I almost lost my temper about that security lady. I am very dissapointed in the employees and Susan. I bought the Bumble bee transformer instead, because the blue transformer was put back on the shelf. It was for my son's 6th birthday on the 21st of May. NEVER GOING TO THAT STORE EVER AGAIN. I am going to publish this everywhere on facebook aswell. Unsatisfied customer
Hello Reinette ,
Many thanks for reaching out and bringing this to our attention.
Kindly note that we will be escalating this complaint onto the Area manager so that they are able to investigate this matter further and they will revert as soon as the matter as been addressed.
Warm Regards,
The Toys R Us Team
Hello Reinette ,
Many thanks for reaching out and bringing this to our attention.
Kindly note that we will be escalating this complaint onto the Area manager so that they are able to investigate this matter further and they will revert as soon as the matter as been addressed.
Warm Regards,
The Toys R Us Team
