NM
Nosipho M

1 reviews | Active since Nov 2015

05 Nov 2015, 15:38

Snookumus Electric breast Pump

I purchased electric breast pump on the 30/10/2015 Reggies, so I could supply milk to my baby in hospital.. The breast pump stop working yesterday, went in store to report the matter didn't get any joy they are refusing to give me the new item or my money back it not even been 7days of purchase but i'm experiencing problem. I'm not even happy with tools that was used in store to test if the item works. My baby is fighting for his life in hospital. I bought Snookumus Electric breast Pump to make things easy me and the baby. I cant believe Jenette can be so thick headed. I'm so disappointed for the service received at Toys R Us City View. left the item at store please advise me what to do?

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Replies (1)
Babies R Us
Babies R Us's reply06 Nov 2015, 10:33
Official
Hello mcamby,

Many thanks for reaching out.

kindly note that we did receive confirmation from the Area Manager that this complaint has been Escalated and has been resolved.

Warm Regards,
The Toys R Us Team