zU
zakiyyah U
1 reviews | Active since Feb 2014
02 Dec 2015, 17:13
Refused to exchange nap pies for bigger size
I went to babies r us in roodepoort on 1/12/2015 to exchange a pack of nap pies bought from them but they refused to exchange it for a bigger size, they say that they have a 14 day return/ exchange policy, I was one day later so don't see what difference it makes as it is not like they will not be able to resell the pack of nappies, o the meantime what am I suppose to do with a pack of nappies which my child can't wear, not like I can help it if my child outgrew the size nappies, so now I am loosing out on my money and sitting with a pack of nap pies which I can't use to me that is just pathetic <br>
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Replies (1)Babies R Us's replyOfficial
03 Dec 2015, 08:25Hello zuttan1,
Many thanks for reaching out .
kindly note that I will escalate this complaint onto area manager and he will be in contact shortly.
Warm Regards,
The Toys R Us Team.
Many thanks for reaching out .
kindly note that I will escalate this complaint onto area manager and he will be in contact shortly.
Warm Regards,
The Toys R Us Team.
Babies R Us's reply03 Dec 2015, 08:25
Official
Hello zuttan1,
Many thanks for reaching out .
kindly note that I will escalate this complaint onto area manager and he will be in contact shortly.
Warm Regards,
The Toys R Us Team.
Many thanks for reaching out .
kindly note that I will escalate this complaint onto area manager and he will be in contact shortly.
Warm Regards,
The Toys R Us Team.
