Poor Service. No delivery. No customer service. Very Unhappy.

I’m very unhappy with the service received from Baby R us. First of all I could not have a baby shower due to the virus. A friend suggested I open up a registry which I though was a very good idea. We did the same for another friend too.

The guests were then invited to order if they would like or haven’t purchased something yet. Soon after my mother sent the gift registry to all of the guests then there were two orders made. This was on 19th of April. Well nobody at Baby R us knows about those orders or can tell me who made the orders or can tell me if the orders was cancelled although the items still shows purchased from my registry. I asked most of the guests but there are numerous ladies who left the group and who I can't get hold of. I’m 39 weeks pregnant and your registry has inconvenienced me greatly! My mom soon afterwards told all the guest not to purchase anything else until they sort out the first two orders. I am still trying to figure out if someone purchased something but had to go buy some of the items myself because nobody can help me at this store.

I emailed Babies R us numerous times. They either reply once and then never again or they just ignore me totally. I can’t call because you get cut off. Please do not open a registry with them. They are not helpful and can’t tell you anything about the items purchased. By the looks of it seems that the two orders were not even looked at yet because there are numerous people complaining of not receiving their orders. So I highly doubt the fault is on our side.

Why can't I leave a review on Facebook??

I DO NOT HAVE ORDER NUMBERS! Please just tell me what happened to the orders who made them and if it was cancelled or not!