Pathetic manager and even worse customer service

I went to buy a leap frog chat and count phone for my daughter which was priced at R199.99 on the shelf. I proceeded on to pay at the till to my dismay, the phone was displaying R299.99. I queried this and the cashier went on to call the supposed manager of the store. The manager mentioned she wouldn't give the item at the shelf price because it was an error as the barcodes were not the same. My husband kept asking why the incorrect price was displayed as it was misleading. The manager proceeded to shout and humiliate me and my husband in front of people. She even had the nerve to say that we were not the first people to raise the issue but surprisingly it wasn't fixed. the kept reiterating that the codes were not the same and we, as customers, should always check the codes against the item and the displayed price.. which obviously is not the customers job. Her name is Zandile Tau. She's very rude and quite ***********. When I asked her who's fault it was she shrugged her shoulders and walked away without resolving the dispute. It's disgusting. I've been waiting for their customer service to revert back to me.. TWO whole weeks later, I'm still waiting. SIES

Next time you shop at any Babies R Us or Toys R Us, remember that it is your duty as a customer to compare the bar code on the item and whether it matches the code on the price tag. ****ing ridiculous!!