EE
Eric E

1 reviews | Active since Apr 2017

29 Apr 2017, 15:15

Lies ontop of lies

<p>Me and my fiancè have been going to the store since 27 March looking for the special in the special book thats valid from 15 March to 30 April 2017 code: ********** we were told that they will recieve stock near the end of the month , no stock when we went back on the 24th of April and they told us that we have to check the online store where we could not see the combo that we wanted so we went back today 29/04/2017 still they say that they dont have stock and its only availible at selected stores but why would they then tell us that they will recieve stock at the end of the month.They also went on the online shop and could not find the item that we were looking for.</p> <p> </p> <p>I personally think that if this is how a store is run that it must be put under new management that can control this type of situation and tell us lies that they are going to recieve stock and give us hope for this just to drop the ball on us and tell us that there was never actually stock of the item by them. If we knew this we wouldve gone to a selected store which they can't even tell us which stores is selected stores to get this special </p> <p> </p> <p>Special Book 15 March- 30 April 2017</p> <p>Page 4</p> <p>Basic Travel System</p> <p>Grey</p> <p>Item Code: ********** </p> <p>R1499,90</p> <p> </p> <p>Hope that someone can get in contact with me so that we can discuss this problem.</p> <p>Hope to hear from you soon so that we can solve this problem im almost sure im not the only one with this problem.</p> <p> </p> <p>Kind Regards </p> <p>Eric Van Eeden</p>

0
Replies (1)
Babies R Us
Babies R Us's reply02 May 2017, 10:01
Official

Hello Eric Van Eeden,

Thank you so much for contacting us.

Kindly be advised that we will be escalating your complaint onto the area manager whom will assist by investigating.

Warm Regards,

The Babies R Us Team