NS
Nabeela S

1 reviews | Active since Jan 2021

06 Jan 2021, 20:10

Frustrated!!!

I purchased a bouncer online. After paying for the Bouncer and the money going off of my account, I logged back in to review my order but my order was nowhere to be found on my Babies R Us account. I called and emailed the call centre several times and failed to receive a response. After a few weeks I was finally contacted by someone who assisted me and resolved my issue.

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Replies (1)
NS
Nabeela S's update06 Jan 2021, 20:15
Reviewer Update
I am currently experiencing another issue with Babies R Us in the same month! I have added items to my cart online and have loaded a R250 voucher that I was gifted. When I tried to pay, my order was declined. Now when I try to place my order again with my R250 voucher, it says that the voucher is invalid as it has R0. This is extremely frustrating!!!