First & Last & Thank you

I don't know how to rate your service 0. It seems that the entire HELLO PETER community who have had the displeasure of this poor service would agree. The response time on inquiries is pathetic like with the entire online order and delivery process. What is even more shocking than the poor service is the HELLO PETER page. It seems as if this entity could not be phased by all the negative comments. They cannot answer their customer care lines, i spent my entire lunch holding, waiting to be attended to,wasting my resources... I still have no joy and no nappies. Do you as an entity realise how necessary the orders are?? NEVER AGAIN. In fact i am so disappointed i will not just stop online purchases, i wont even visit a store. Absolutely shocking. I don't deem it necessary to inform that your online order system sucks, the public has informed you in several occasions. What are you doing about it, that is the question. What irritates me is that i was given a turnaround time that means fluff. If you cannot honour the turnaround time why mention it at all??