CS
Chantelle S

1 reviews | Active since Aug 2013

07 Apr 2015, 10:35

False advertising, lying about a product

Hi,<br> <br> I was interested in the Babies R us Jungle Swing which is advertised on the Babies R us website aswell as in the Babies R us product booklet. I was interested in this product because I did some searching and found that this swing takes the most kilograms of all the other swings I have looked at and thought that, that is why it is more expensive. The other swings were cheaper but I thought it is because their weight limit is not as much as the babies r us jungle swing. So I wanted to buy this swing because my baby will be able to use it longer. They are advertising it that it is suitable for babies up to 15kg. But when I went to Babies R us on Saturday with the intention of buying the product, I read the specifications on the box and there it says that the swing is suitable for babies up to 9kg. I was furious because I drove all the way to Boksburg to buy this product only to find out that Babies R us are lying about this product's specifications!!! And then the lady still said to me oh well it's just a typing error and that I must still take it. I am so disappointed in Babies R us / Toys R us!!!

0
Replies (1)
Babies R Us
Babies R Us's reply07 Apr 2015, 15:46
Official
Hello Chantelle S,

many thanks for bringing this misprint to our attention and i do apologise for the inconvenience caused. we will refer to our team to suggest to you a product that will suit your needs and revert soonest.

warm regards,

The Toys R Us Team