Extremely disappointed

<p> </p> <p>Good day. I just wish to express how disappointed I am in babies R Us Wonderpark store. I went there today to layby a 3 in one travel system and this cashier named Judie says they don't take anymore layby's because their storeroom is full. Then I ask her for a discovery baby discount list and she gives me last years list (2015). Then I tell her i just want to pay for the pram, she tells me she has to check if they have stock, she goes to the backroom for a good 45 minutes bear in mind I'm heavily pregnant, my feet are swollen from standing for so long, the rest of the staff isn't assisting me or informing me on what's taking so long, not even offering a chair for me to sit seeing my obvious discomfort. If this is the kind of treatment customers get from your staff then you can forget about me as a customer. I want action to be taken against this lady "Judie". She does not love her job hence she treats customers in such a dispicable manner. On top of that they never answer their phone. What's the point of having a landline if they never answer. I suggest you give your staff adequate customer service training before they ruin the stores reputation.</p>