Bad service

Hi, I am very much disappointed in your service, since I have placed an order on Sunday 02/11/25 till today I have not received my package. You have inconvenienced me big time, remember I have ordered baby’s essentials nappies and formula for my baby not to mention other things. So now my baby doesn’t have nappies and food I thought the package is going to be delivered within 3-5 working days like you have mentioned. I called yesterday (Friday 07/11/25) and they sent the package is out for delivery but I haven’t received it yet 😭😭😭😭😭where am I going to get the money to buy nappies bathong mo di puleng ntse, cause I ordered x2 Huggies Extra care not to mention the formula ngwana a apareng bathong, a je eng? I don’t have money to buy them again while waiting for my order. You just put me in a bad situation I don’t want to lie. I can’t even sleep at night, stressing out 😰 😭😭affecting my mental health 😭😭😭😭 What’s wrong with your delivery service 💔