1 reviews | Active since Jun 2018
Bad Manager. Bad employees. Terrible attitude
Good Day,
I received the worst treatment ever at your store in Wonderpark. your staff is have disgusting behavior. I went to the mall and I got to the store at 18:54. The security guard told me that they are closed and I told him it's not 19:00 as yet and I want to buy one item. He then said he cant help me, all this happening while the door was shut. I requested to speak to one of the clerks and he just looked at his phone and pretended I did not want to attention. A male customer came and also said its 5mins to 7 can they let him in, to which they refused and he left. I was persistent and asked the guard to call the manager and he ignored me, and I asked numerous times and the Manager came, she said her name is Onnica. She gave me a stinking attitude and said they are closed, that time it was a minute to 7. i told her that I was here way before 7. She said the store time said its 7 O clock, to which I said it cant be. another cusomer came and showed them his time which also read a minute to 7. she refused said our times are wrong. the Store time was 7 and they closed and already cashed in. I was left there with an egg on my face. I told her that I will report it and she said its ok and slammed the door.
i love the store but sadly I will not buy from there anymore. I have many followers on social media. My 100rand maybe a drop in an ocean but I will let people know how trash the store is. Literally chased 3 customers away, as if we not buying with our money.
Good Day Mam/Sir
Thank you for reaching out to us and sharing your concerns.
We must apologize for the experience received and inconvenience caused during this time.
Kindly provide us with your contact details via *** so that the manager of the Wonder Park store may call you and provide you with a formal apology.
Kindest Regards,
The Babies R Us Team
Good Day Mam/Sir
Thank you for reaching out to us and sharing your concerns.
We must apologize for the experience received and inconvenience caused during this time.
Kindly provide us with your contact details via *** so that the manager of the Wonder Park store may call you and provide you with a formal apology.
Kindest Regards,
The Babies R Us Team
